Internal Oppurtunities

CLIENT RELATIONS OFFICER

Responsibilities:

• Develop and manage a portfolio of accounts and work closely with the clients to develop strong relations, by identifying their short and long term staffing needs, and providing superior value-added service
• Contribute to maximizing gross profit results by negotiating service provisions through knowledge of Crown Personnel services
• Prospect for new customers by making cold calls to hiring managers and senior executives
• Examine existing accounts to identify new business opportunities and customer needs
• Create and deliver presentations
• Close sales
• Continuously identify client’s needs to generate business opportunities
• Maintain superior customer relationships
• Provide reports and updates on account status and issues
• Penetrate client-recruiting operations in order to better understand staffing process
• Develop high-level relationships with key clients
• Establish relationships and sustain credibility with top contacts within the client organization
• Establish best practices and case studies for developing and maintaining strong client relationships
• Identify client hiring objectives and related employment communications needs to identify growth opportunities and prepare comprehensive strategy plans on a yearly or as-needed basis
• Assist in presale and renewal meetings on major solution accounts as well as proactively looking for and identifying up-sell opportunities throughout the contract period